This Privacy Policy describes how KCO Landscapes & Clearance collects, uses and protects personal data when you visit or interact with this website. We are committed to safeguarding your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
1. Who We Are
KCO Landscapes & Clearance of Waterlooville, Hampshire is the data controller responsible for determining how and why your personal data is processed. If you have any questions about this policy or how your data is handled, you can contact us on 07813 073814 or at kcolandscapes@outlook.com.
2. How We Collect Your Information
We may collect personal information when you fill out the enquiry form on this website, contact us by phone, WhatsApp, email or social media, or arrange a quote or booking with us. Some data is collected automatically through cookies and similar technologies.
3. Information We May Collect
We may collect your name, email address, phone number, postal address, details of the work you are enquiring about, and any photographs you choose to upload with your enquiry. We may also collect technical information such as IP address, browser type, device information, and pages visited. We do not collect or store card payment details on our servers.
4. Legal Bases for Processing
We process personal data on the basis of consent, contractual necessity, legitimate interests, or legal obligation, depending on the context of collection.
5. How We Use Your Information
Your information may be used to respond to enquiries, prepare quotes, carry out and manage the work you have asked us to do, improve website performance, and meet legal or regulatory requirements. Your data will not be sold.
6. How We Store and Protect Your Information
Enquiries submitted through this website are stored on secure, access-controlled hosting infrastructure and sent to our business email addresses. We retain personal data only for as long as necessary for the purposes it was collected or to meet legal requirements.
7. Sharing Your Information
We may share data with trusted third-party providers such as our website hosting, database, email delivery and analytics providers, solely for the purpose of operating this website and responding to your enquiry. These third parties are required to keep your information secure and use it only as instructed. We do not sell data.
8. Cookies and Tracking
This website uses cookies and similar technologies to enhance functionality and analyse traffic. Analytics cookies are only set with your consent. You can manage or disable cookies through the cookie banner or your browser settings. More details can be found in our Cookie Policy.
9. International Data Transfers
If personal data is transferred outside the UK, appropriate safeguards will be in place, such as Standard Contractual Clauses or other legally approved mechanisms.
10. Your Rights
You have the right to access, correct, delete, or restrict your personal data, object to processing, withdraw consent, and request portability of your data. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.
11. Third-Party Links
This website may contain links to other websites. We are not responsible for the content or privacy practices of those sites and encourage users to review their policies.
12. Data Retention
Personal data is kept only for as long as is necessary to fulfil the purposes it was collected for, or to meet legal, accounting, or reporting requirements. When it is no longer required, it will be securely deleted or anonymised.
13. Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be published on this page with an updated “Last Updated” date. Continued use of the website indicates acceptance of any changes.
14. Contact
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us on 07813 073814 or at kcolandscapes@outlook.com.